Administration Staff

Management

Miss Chelsea Wade

Business Manager

 

The Business Manager is responsible for the overall running and management of the practice.

Mrs Joanne Scott

Operations Manager

The Operations Manager is responsible for the day-to-day running of the Practice and will be able to help with any administrative and non-medical matters.

Admin/Reception Supervisors

Kelsey Scott

Admin Supervisor

Kourtney Bell

Reception Supervisor

Receptionists

We have a Team of Receptionists who are your first point of contact.

When telephoning for medical attention the Receptionist may ask you for a few details. All Reception Staff are fully trained and ask for these details in order that we can help you in the most appropriate way.

Our Receptionists are very busy at certain times of the day and we ask that you be patient. They help to ease the flow of patients for the Doctors, Nurses and Health Professionals and keep the Practice running smoothly. They are here to help you.

Sometimes our Receptionists may need to ask for further details. They are not being nosey and are bound by the same rules of confidentiality as the Doctors and Nurses.

All medical information, which is held on your behalf, is governed by the Data Protection Act and Staff are vigilant in ensuring that only essential information is made known to other Practice Staff.

Receptionists do a wide range of administrative jobs, answering telephone calls and greeting patients at the counter. At times there may be slight delays so please be patient until they can attend to you.

Secretaries

The Practice employs Medical Secretaries and Administation Staff who support the Doctors and Practice Manager, they are happy to help with enquiries.